Privacy policy

  1. General information

Confidentiality of your personal data is one of the main concerns of Rocas Decor Srl, located in Cluj Napoca. Str Campina no. 62 Cluj county, Romania, as data operator.

This document has the role of informing you about the processing of your personal data, in the context of using the website www.rocasdecor.ro. ( “Site”)

  1. Categories of personal data processed

II.1. If you are a customer of the Site, Rocas Decor will process your personal data, such as first and last name, telephone, e-mail address, billing address, delivery address, data on how you use the website, for example, your behavior / preferences / habits within Rocas Decor, as well as any other categories of data that you provide directly in the context of placing an order through the Site or in any other manner resulting from the use of the Website- community.

If you use your Facebook or Google account, Rocas Decor will process the following public profile data displayed by the respective applications: username, email address. If you are a visitor of the Site, Rocas Decor will process your personal data that you provide directly in the context of using the Site, such as the data you provide in the contact / questions / complaints section, in the extent to which you contact us in this way.

 III. Purposes and basis of processing

III.1. If you are a customer of the Site, Rocas Decor processes your personal data as follows:

for carrying out the contractual relationship between you and Rocas Decor, respectively for taking, validating, sending and invoicing the order if it is placed through the Website, your information on the order status, conditions of collaboration and delivery, etc.

Basis: The processing of your data for this purpose is based on the commercial relationship established contractually

l Between you and Rocas Decor, the supply of your personal data is necessary for the execution of this commercial relationship. Refusal to provide data may result in the impossibility of carrying out contractual relations between you and Rocas Decor for the meeting the legal obligations incurred by Rocas Decor in the context of the services provided through the Site, including the obligations in fiscal matters, as well as in archiving matters.

Basis: The processing of your data for this purpose is required on the basis of legal obligations. Providing your data for this purpose is required. The refusal to provide the data may result in the inability of Rocas Decor to comply with the legal obligations incumbent upon it and therefore in the impossibility of offering you the services through the Website. for marketing activities, respectively for the transmission, through the means of distance communication (e-mail, sms) of commercial communications regarding the products and services offered by Rocas Decor, through the Website.

Basis: The processing of your data for this purpose is based on your consent, if you choose to provide it.

Providing your data for this purpose is voluntary. The refusal to provide consent for the processing of your data for this purpose will not have any negative consequences for you.

in order to carry out various analyzes, reports on the functioning of the Site, the development of profiles of consumer preferences, mainly, in order to improve the experience offered on the Site.

Basis: The processing of your data for this purpose is based on the legitimate interest of Rocas Decor to permanently improve the customer experience on the Site. Providing your data for this purpose is voluntary. Refusal to provide data for this purpose will have no negative consequences for you.

III.2. If you are a visitor to the Site, Rocas Decor processes your personal data as follows:

-for marketing activities, respectively for the transmission, through the means of distance communication (e-mail, sms), of commercial communications regarding the products and services offered by Rocas Decor, through the Website.

Basis: The processing of your data for this purpose is based on your consent, if you choose to provide it.You can express your consent for the processing of the data for this purpose by completing and checking the appropriate box in the form for subscribing to the newsletter available on the Site. To unsubscribe from receiving such commercial communications you can use the option at the end of each email / sms containing commercial communications.

Providing your data for this purpose is voluntary. The refusal to provide consent for the processing of your data for this purpose will have no negative consequences for you.

-to resolve complaints, complaints and to monitor traffic and improve your experience on the Site.

Theme: The processing of your data for this purpose is based on the legitimate interest of Rocas Decor to ensure the correct functioning of the Site, as well as to permanently improve the experience of the visitors of the Site, including by solving various comments, questions or complaints.

Providing your data for this purpose is voluntary. Refusal to provide data for this purpose will have no negative consequences for you.

  1. Duration in which we process your data

As a matter of principle, Rocas Decor will process your personal data as much as necessary to achieve the aforementioned processing purposes. If you are a client, we will process your data for the entire duration of the contractual relationships and subsequently according to the legal obligations that fall under the responsibility of Rocas Decor (eg, in the case of financial-accounting supporting documents for which the retention period provided by law is of 10 years from the end of the financial year during which they were drawn up).

If you do not wish to process your personal data or if you wish to delete your data, you can exercise the rights detailed in point VII below. If you withdraw your consent for the processing of your data for marketing purposes, Rocas Decor will terminate processing of your personal data for this purpose, without affecting the processing carried out by Rocas Decor on the basis of your consent before withdrawing it.

  1. Disclosure of personal data

For the purposes of processing, Rocas Decor may disclose your data to partners, third parties or entities that support Rocas Decor in carrying out the activity through the Site (for example courier companies, IT service providers), or to central public authorities. / local, in the following exemplary cases listed: for the administration of the Site;

-in the situations in which this communication would be necessary for the awarding of prizes or other facilities to the data subjects, obtained as a result of their participation in various promotional campaigns organized by Amplusnet Srl through the Website;

-for maintaining, personalizing and improving the Website and the services performed through it;

-for performing data analysis, testing and research, monitoring usage and activity trends, developing security features and user authentication;

for the transmission of commercial marketing communications, under the conditions and limits provided by law;

-when the disclosure of personal data is provided by law, etc.

  1. Transfer of personal data

The personal data provided to Rocas Decor Srl can be transferred outside Romania, but only to states in the European Union.

VII. The rights you benefit

Under the conditions provided by the legislation regarding the processing of personal data, as data subjects, you benefit from the following rights:

-the right to information, respectively the right to receive details on the processing activities performed by Rocas Decor, as described in this document;

-the right of access to data, respectively the right to obtain confirmation from Rocas Decor regarding the processing of personal data, as well as details on the processing activities such as the way the data are processed, the purpose for which the processing is performed, the recipients or the categories data recipients, etc;

-the right to rectification, respectively the right to obtain the correction, without justified delay, by Rocas Decor of the inaccurate / unjustified personal data, as well as the completion of the incomplete data; The rectification / completion will be communicated to each recipient to whom the data were transmitted, unless this proves impossible or involves disproportionate efforts.

-the right to delete the data, without undue delay, (“the right to be forgotten”), if one of the following reasons applies:

-these are no longer necessary for the fulfillment of the purposes for which they were collected or processed;

-if the consent is withdrawn and there is no other legal basis for processing;

-if the data subject opposes the processing and there are no legitimate reasons to prevail;

-if the personal data have been processed illegally;

-if personal data must be deleted in order to comply with a legal obligation;

-personal data have been collected in connection with the provision of information society services in accordance with Union law or national law under which the operator is located.

It is possible that, following the request for deletion of data, Rocas Decor may anonymize these data (lacking such personal character) and continue under these conditions processing for statistical purposes;

-the right to restrict processing to the extent that:

-the person disputes the accuracy of the data, during a period that allows us to verify the correctness of the data;

-the processing is illegal, and the data subject opposes the deletion of personal data, requesting instead the restriction of their use;

-the operator no longer needs the personal data for the purpose of processing, but the data subject requests them for finding, exercising or defending a right in court; or the data subject has objected to the processing (other than the direct marketing ones), for the period of time in which it is verified that the legitimate rights of the operator prevail over those of the data subject.

-the right to data portability, respectively (i) the right to receive personal data in a structured way, commonly used and in an easy-to-read format, and (ii) the right to have this data transmitted by Rocas Decor to another data operator, as long as the conditions provided by law are fulfilled;

-the right to opposition – regarding the processing activities it can be exercised by sending a request according to the ones indicated below;

-at any time, for reasons related to the particular situation in which the data subject is located, that the data aimed at it will be processed based on the legitimate interest of Rocas Decor or on the basis of the public interest, unless Rocas Decor can prove that it has reasons legitimate and imperative justifying processing and prevailing over the interests, rights and freedoms of the data subjects or that the purpose is to establish, exercise or defend a right in court;

-at any time, free of charge and without justification, that the data aimed at it are processed for direct marketing purposes.

-the right not to be subjected to an automatic individual decision, respectively the right not to be the subject of a decision taken solely on the basis of automatic processing activities, including the creation of profiles, which produce legal effects that concern the person concerned or similarly affect it in -a significant measure;

-the right to address the National Supervisory Authority for the Processing of Personal Data or the competent courts, as far as you consider necessary.

For any further questions regarding how the personal data is processed and to exercise your rights mentioned above, please contact us at the email address: office@rocasdecor.ro

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